Your system is hostile to those of us dependent on it for delivery
1. I am not informed when a prescription may be delivered
2. Once attempted, if delivery fails , it will not be re-attempted
In my case I was not informed delivery was attempted.
No card was left.
I was told that the driver was unable to leave notice.
This is ludicrous and crazy.
I live in an apartment building, an edifice that has surfaces on which anything might be affixed, or a note left.
3. So un-notified I could not know that delivery was attempted and request that it be re-attempted.
I called LAST WEEKEND expecting my refill on MONDAY!
Today is Friday and I am out of my drugs.
I was asked if I had someone to pick up my drugs.
I found this just short of insulting.
If I were not PARALYZED and had had someone to pick up my drugs, I would have done so, days ago.
I had to enegage PDQ last month as I was out of wafarin and faced the intansigence of your hostile system.
Will I be reimbursed? -- nope.
Will I ever get my drugs in a timely manner?
How far in advance do I have to ask in order to be able to get them?
Can you fix this?
I want to be able to have my drugs delivered without paying additional emotional and monetary fees.